Trivialism ("we," "us," or "our") operates a cross-platform multiplayer trivia game available on web, mobile (iOS and Android), and Discord (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Information You Provide
- Account Information: Username, email address, and password when you create an account.
- Profile Information: Display name, avatar, and other optional profile details.
- Communications: Messages you send through in-game chat, support requests, and feedback.
- Payment Information: Payment processing is handled by Apple (App Store), Google (Google Play), or our third-party payment processor. We do not store full payment card details.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, browser type, and language preferences.
- Usage Data: Game sessions, scores, achievements, interactions with other players, features used, and time spent in the Service.
- Log Data: IP address, access times, pages viewed, and referring URLs.
- Cookies: See our Cookie Policy for details.
1.3 Information from Third Parties
- Discord: If you access the Service through Discord, we receive your Discord user ID, username, and avatar as permitted by Discord's API and your Discord privacy settings.
- Social Logins: If you sign in via a third-party service (e.g., Google, Apple), we receive your name, email, and profile picture as authorized by you.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Create and manage your account.
- Facilitate multiplayer gameplay, leaderboards, and social features.
- Process transactions and send related information.
- Send administrative communications (service updates, security alerts, support messages).
- Monitor and analyze usage trends to improve the Service.
- Detect, prevent, and address fraud, abuse, and technical issues.
- Comply with legal obligations.
We do not sell your personal information.
3. Legal Basis for Processing (EEA/UK Users)
| Purpose | Legal Basis |
|---|---|
| Providing the Service and managing your account | Performance of a contract (GDPR Art. 6(1)(b)) |
| Sending service-related communications | Legitimate interest (GDPR Art. 6(1)(f)) |
| Analytics and Service improvement | Legitimate interest (GDPR Art. 6(1)(f)) |
| Marketing communications (if opted in) | Consent (GDPR Art. 6(1)(a)) |
| Non-essential cookies | Consent (GDPR Art. 6(1)(a)) |
| Legal compliance | Legal obligation (GDPR Art. 6(1)(c)) |
| Fraud prevention and security | Legitimate interest (GDPR Art. 6(1)(f)) |
4. How We Share Your Information
We may share your information with:
- Service Providers: Third parties that perform services on our behalf (hosting, analytics, payment processing). These providers are contractually obligated to use your data only as directed by us.
- Other Players: Your username, avatar, scores, and gameplay activity are visible to other players as part of the multiplayer experience.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your data is subject to a different privacy policy.
- With Your Consent: We may share information for other purposes with your explicit consent.
5. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. When we transfer personal data from the EEA or UK, we use appropriate safeguards including Standard Contractual Clauses (SCCs) and UK International Data Transfer Agreements where applicable.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. See our Data Retention Policy for full details.
- Account data: Retained while your account is active and for 30 days after deletion request.
- Gameplay data: Retained while your account is active; anonymized after account deletion.
- Support correspondence: Retained for up to 2 years after resolution.
- Legal/compliance records: Retained as required by applicable law.
7. Your Rights
7.1 All Users
You may access, update, or delete your account information through the Service settings, opt out of marketing communications, or request a copy of your data by contacting us.
7.2 EEA/UK Users (GDPR / UK GDPR)
You have the right to: access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, objection to processing, withdrawal of consent, and to lodge a complaint with your local data protection authority.
7.3 California Residents (CCPA/CPRA)
You have the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. To opt out of sharing for cross-context behavioral advertising, use the "Do Not Share My Personal Information" link in our footer or honor Global Privacy Control (GPC) signals.
8. Children's Privacy
We do not knowingly collect personal information from children under 13 without verifiable parental consent. See our Children's Privacy Policy for full details.
9. Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the Service and, where required, by email.
11. Contact Us
Trivialism — Privacy Team
Email: [email protected]
For EEA/UK data protection inquiries, you may also contact our Data Protection Officer at: [email protected]